Frequently Asked Questions
Q: What is the vision and mission of PTaxEval?
A: PTaxEval is a set of tools designed for property tax agents. The focus and value proposition is increasing agent productivity analyzing properties and creating evidence for hearings and appeals.
We do NOT offer software to run your company. There are plenty of companies already serving those needs.
PTaxEval simply provides a comprehensive set of analytical tools and professional templates for agents. The resulting reports and presentation outputs help you serve your clients.
Through the SaaS structure, PTaxEval solutions are available essentially from anywhere at any time via a browser. No software to download, update, or worry about version control.
Q: What is SaaS?
A: Software as a Service. PTaxEval is accessible 24 x 7 from your browser. The PTaxEval server is located in a secure US data center operated by one of the largest, most reputable, and most secure international hosting companies.
Q: Do all PTaxEval clients use the same server? Can a client see other clients’ records and data?
A: Yes, all clients use the same server. NO, clients cannot see or access the accounts or data of other agents.
Q: Do you provide tax consulting services that compete with your PTaxEval agent clients?
A: No! Nor do we provide our client information to others.
Q Do you provide training?
A: Yes, in multiple ways. Video Conference training for new clients
Online, HOW TO demos to refresh your memory
Can always call or email PTaxEval with questions, issues, or suggestions
Q: What does PTaxEval cost?
A: The PTaxEval investment depends upon the number of properties and types that you represent. Pricing is done in size ranges by type. The greater the number of properties by type, the lower the investment per property.
Contact us with an approximation of the number of single-family properties that you represent and the number of other types of properties that you represent. We can provide you with a proposal.